Staff onboarding, run the same way every time

68 core steps for every new starter, plus role-specific steps.

1. 1

   Manager onboarding request

   The Managers Onboarding request form — the requesting manager supplies new starter details, induction booking, pay, vehicle and equipment requirements so HR and Compliance can set everything up.

   As soon as the vacancy is filled · 27 steps

2. 2

   Recruitment

   Interview outcome recorded. Once the candidate has passed, they move to the conditional offer stage.

   Before any offer · 3 steps

3. 3

   Conditional offer & vetting

   Conditional offer issued in writing, then the Carecheck triad — DBS, Digital ID and right to work — completed before the offer is confirmed. Operational (site-based) staff need an Enhanced DBS with Child Workforce check so they can work occasionally in schools and colleges; all other employed staff need a Basic DBS. Labour-only subcontract abseilers are not DBS checked — they get a recorded open-source media search instead.

   After a successful interview · 14 steps

4. 4

   Offer & paperwork

   Get the contract signed and compliance evidence on file before the new starter sets foot on a site.

   Before day one · 11 steps

5. 5

   Kit & access

   Everything physical and digital ready so nobody spends day one waiting around.

   Two days before · 9 steps

6. 6

   Day one induction

   Welcome, safety and the ground rules. Signed off before any unsupervised work.

   08:00 – 13:00, Birkenhead office · 44 steps

7. 7

   Week one on site

   Shadowing on the actual round, then supervised solo work with daily check-ins.

   Days 2 – 5 · 12 steps

8. 8

   Training & probation

   Competency training booked and probation reviewed on a fixed cadence.

   Weeks 2 – 12 · 11 steps

Role-based paths

Pick the staff type and the checklist adjusts — tickets, kit and training that only apply to that role.