The five stages
26 core steps for every new starter, plus role-specific steps.
- 1
Offer & paperwork
Get the contract signed and compliance evidence on file before the new starter sets foot on a site.
Before day one · 12 steps
- 2
Kit & access
Everything physical and digital ready so nobody spends day one waiting around.
Two days before · 12 steps
- 3
Day one induction
Welcome, safety and the ground rules. Signed off before any unsupervised work.
08:00 – 13:00, Birkenhead office · 13 steps
- 4
Week one on site
Shadowing on the actual round, then supervised solo work with daily check-ins.
Days 2 – 5 · 12 steps
- 5
Training & probation
Competency training booked and probation reviewed on a fixed cadence.
Weeks 2 – 12 · 13 steps
Role-based paths
Pick the staff type and the checklist adjusts — tickets, kit and training that only apply to that role.
Cleaning Operative
Colour-coded systems, COSHH and site round specs.
+11 role-specific steps
Caretaker
Plant rooms, legionella flushing and building compliance.
+12 role-specific steps
Mobile Engineer
Trade tickets, van stock, permits and driving checks.
+15 role-specific steps
Grounds Maintenance
Machinery tickets, spraying certificates and seasonal kit.
+14 role-specific steps
Helpdesk Coordinator
Office based: CAFM, SLAs, call handling and data handling.
+5 role-specific steps
Site Supervisor
People management, IOSH, audits and toolbox talks.
+17 role-specific steps